Frequently Asked Questions
Where do I find you?
Please download the BikerPics app or have a look at our Facebook events. LINKS
I've just passed you. When will the pics be available?
ASAP. However, please, allow us some time to cull, edit, and upload the pictures. This can take a couple of days, and we'll post the link on our Facebook page as soon as they are ready. Alternatively, download the BikerPics app and press the bell icon next to the locations you are interested in to receive pop up notifications with updates.
Where can I find my picture?
Click on Galleries on our main website, and find the date and place you passed us. You'll find your image in the Gallery. Alternatively, use the search bar to narrow down your search.
What is the size of the pictures? Are they suitable for printing?
In general, the quality of the printed image depends on the size of the print and the size of the digital picture, for example for a 20" x 30" print, the image resolution should be minimum 1600 x 1200 pixels. Our pictures are always higher than that, so it is safe to say that you'll get a very detailed print.
However, the result will be hugely influenced by the printer and the paper. When using our printing service you can be sure that a professional printer and high-quality paper is used.
How much is a digital picture/print/etc.?
Please refer to our price list.
Do you give a discount on bulk orders?
Yes. You can get 10, 20, or 30% discount when buying 3, 6, or 9 digital downloads, prints, or framed prints. These discounts will be automatically applied.
I can't see the product that I'd like on the list
It might be that the picture is not suitable for the requested product. Feel free to send an email to email@example.com and we'll find out for you.
How and when do I receive my order?
The link for your digital download should arrive in your inbox as soon as you've placed the order. If that's not the case, please, check your Junk/Spam folder. If you still cannot see your link, please get in touch at firstname.lastname@example.org
As prints and other items are made to order, please allow us 5 working days to dispatch them. You'll receive a shipping notification when your items were dispatched.
Can I post my picture on Social Media?
We encourage customers to post their pictures on Social Media as it shows that they are happy with our job :) It would be appreciated if you could tag us at @bikerpicsuk in your post and/or use #bikerpicsuk, but that's not something you have to do.
Can I read your Terms and Conditions?
Can you please take off a picture of me?
If you would like us to take off your pictures, please send us an email to email@example.com, and attach a picture of your bike & gear. No questions asked.